FAQS - Odotastic Stickers

Frequently Asked Questions

What are the stickers made of?

Our stickers are made with Premium Vinyl (Sticker Mule Quality) and protected with glossy material.

We manufacture the stickers in Ghana.

I get errors when I try to make mobile money payment, why?

If you get an error while making payment, tap on retry to try again. Or change your mobile money account, eg. try using MTN MoMo if you used Vodafone Cash earlier.

Or go back to Checkout and choose Cash on Delivery. Send us a message using our contact form if you continue to experience challenges.

When will my order be delivered?

Orders ship within 2-3 business days from when the order was placed.

When will I receive my order?

Most orders are processed in 1-2 business days. If you opt for Accra delivery, you should receive your order within 2-3 days.

I chose Mail Delivery, I haven’t received my stickers, why?

Please revisit your post office and check your mail box. Sometimes it may take between 1 week to 4 weeks to receive your mail.

If your sticker pack doesn’t show up after 4 weeks, send us an email, we’ll gladly resend you new stickers.

Can I cancel my order?

If you would like to cancel your order, please contact us at [email protected] within 24 hours of placing your order.

If support was contacted within 24hrs of the order being placed and the order has not shipped, we will refund the order if you made payment.

Do you do custom stickers?

At the moment, no. However, we plan to do it very soon.

How to make Request for Refund?

Send us an email at [email protected] with your request for refund.

What is your return policy?

Your satisfaction is important to us. We make sure that stickers you receive are in perfect condition.

If you are dissatisfied with them, you can return them by contacting us at [email protected]. Read our return policy first.

Do you deliver outside Greater Accra Region?

No, courier delivery is only within Accra. To receive your orders outside Accra, you need to select Mail Delivery during checkout and provide us with your P. O. Box number.

Your stickers are a bit pricey, why?

Is it? 🤔 Well, all our stickers are high quality prints, waterproof, scratch proof, weatherproof and glossy.

Sticker material is premium vinyl unlike others on the market that use SAVs or label paper.

You can use the code PRICEY to get 10% off, if you want to.